Do we sell retail?
As a wholesaler, we don’t do any retail activities and are not associated with a company called “LondonScarfs“. This company is selling products on Ebay, Etsy and Amazon. They are also not our retail customer which means they have not purchased from us.
What are the minimum order requirements?
The minimum order amount for wholesale purchases on London Scarves is £80 plus VAT. This ensures that you meet the required minimum for placing a wholesale order.
Is there a minimum quantity requirement for each style and color?
Yes, the minimum order quantity for each style and color is 2 pieces. This allows you to maintain consistency in your inventory and offer a variety of options to your customers.
Can I collect my order in-store?
Yes, collection in-store is possible for your convenience. If you prefer to collect your order in person, please add a note during the checkout process specifying that you would like to collect the order from our London or Manchester store.
How can I order a sample?
If you would like to order a sample before making a wholesale purchase, please contact our customer support. They will assist you with the process and provide you with the necessary information regarding sample availability and any associated costs.
What payment methods are accepted for wholesale orders?
We accept various payment methods for wholesale orders, including credit/debit cards, bank transfers, and PayPal. You will have the opportunity to select your preferred payment method during the checkout process.
What are the shipping options and costs?
We offer shipping options for wholesale orders, and the costs will be calculated based on the order weight, destination, and chosen shipping method. The available shipping options and costs will be presented during the checkout process for you to choose from.
What is the return policy for wholesale orders?
We offer shipping options for wholesale orders, and the costs will be calculated based on the order weight, destination, and chosen shipping method. The available shipping options and costs will be presented during the checkout process for you to choose from.
What is the return policy for wholesale orders?
For information on our return policy for wholesale orders, please refer to our separate Returns and Exchanges policy. It outlines the eligibility criteria and provides instructions for returning or exchanging products in case of any issues.
How can I contact customer support?
If you have any inquiries, need assistance, or require further information, our customer support team is available to help. You can reach us through the “Contact Us” page on our website or by sending an email to sales@londonscarves.com We aim to respond to all inquiries promptly.
